Effective Date: 15/12/2024 –

The Good Broker Limited (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website thegoodbroker.co.nz and engage with our services.

1. Information We Collect

We may collect the following types of personal information:

Name, email address, phone number, and other contact detailsPayment and billing information (if applicable)Information provided through forms, surveys, or customer interactionsIP address, browser type, and device information collected via cookies and analytics toolsAny other information you provide to us voluntarily

2. How We Use Your Information

We may use your information for the following purposes:

To provide, operate, and improve our servicesTo process transactions and fulfil requests. To communicate with you regarding inquiries, services, and updates. To comply with legal and regulatory requirementsTo enhance website security and user experienceFor marketing and promotional purposes (with your consent)

3. Sharing of Information

We do not sell your personal information. However, we may share your information with:

Service providers and third-party partners who assist in business operationsLegal and regulatory authorities when required by lawBusiness affiliates or successors in the event of a merger or sale

4. Cookies and Tracking Technologies

We use cookies and similar technologies to collect data about website usage, improve functionality, and enhance user experience. You can adjust your browser settings to refuse cookies; however, some features of our website may not function properly.

5. Data Security

We take reasonable steps to protect your personal information from loss, misuse, unauthorized access, or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. Your Rights

Under the New Zealand Privacy Act 2020, you have the right to:

Access the personal information we hold about youRequest corrections to inaccurate or incomplete informationOpt out of marketing communications at any timeLodge a complaint with the Office of the Privacy Commissioner if you believe we have violated your privacy rights

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the revised effective date. Your continued use of our website constitutes acceptance of any modifications.

9. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:

The Good Broker

Email: nathan@thegoodbroker.co.nz

Phone: 0274 66 77 80